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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell....
...REV. B. POWELL
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Absolutely fantastic service. Fast delivery would recommend . Many thanks ...
...J barrett
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another....
...Gavin Williams
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Received order as described on date given by a friendly man in a van!...
...Maria Spicer
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Excellent prompt service & delivery of my shower rail kit...
...Inhabit Property limited
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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I am very happy with the delivery and the items ...
...kathleen obrien
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Very efficient service...
...Barry Hills
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service....
...Linda Hodder
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Ordered, paid for and delivered quickly and painlessly. Thank you....
...Jim Dunlop
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