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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o...
...Geoffrey LLoyd Evans
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony...
...A Mason
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Excellent, fast and efficient service.
Thanks...
...Peter Woods
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After I placed the order I was constantly kept up to date with my order and it was delivered exactly when it was supposed to be, I will definitely be ordering from here again....
...Macdermid Ltd
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that....
...Barbara Scott
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers...
...Howard Williams
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Great communication, items well packaged and despatched extremely promptly. Cant fault it....
...kate brown
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend....
...Alan Richmond
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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Would use again, kept informed at every step, and item received very well packaged...
...John Barrie
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