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item was damaged so had to order a new part.... ...David Borthwick
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much... ...Zakiya Hanslot
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Good service, fast response to questions and efficient delivery. Thanks.... ...Stuart Mackrell
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped... ...simon martin
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.... ...A F Leader
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others.... ...James Harrison
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Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team... ...Conrad Gurnett
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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else. ... ...Aditya Gupta
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Great service would recommend... ...chris broughton
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more reviews... |
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