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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You.... ...Ray Clark
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Excellent service.... ...basingstoke hospital bnhft
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ... ...Kate Lim
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Order arrived on time as promised. Very helpful staff. Excellent service.... ...D.A.Tomlinson
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Good speedy service with no hitches. I just worked.... ...John lawson
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!... ...NA
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Great service, best price I could find and the item arrived very quickly. 100% satisfied!... ...Barney Scott
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection.... ...Edward Andrew Wyatt
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Toilet seat and cover ordered, delivered and fitted within the week!!!... ...Helen Coleman
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more reviews... |
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