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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David... ...David Oldfield
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Very good service and a good price. I would deal with My Tub again.... ...George Vince
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Hi
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
Kind regards... ...David Sandeman
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Very good service, kept updated re: order, goods fit perfectly! Thank you.... ...Caroline Steel
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Great service will recommend... ...Diane Bindley
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excellent service and good price... ...brian wakefield
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ... ...Callum B
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks... ...GARY F MASSON
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ... ...Daniel Bench
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more reviews... |
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