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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.... ...richard middup
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Great and prompt service thank you.... ...steve Ransome
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my tub was very helpfull. Rachel who dealt with me was amazing, she took care of everyhthing for me and the delivery was withing 2 days
Will without doubt order again. Fantastic service thankyou... ...david forey
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Excellent service for a part that couldnt be sourced anywhere else.
... ...Janet Davis
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website.... ...Frank Alden - ArcusFM
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Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others.... ...Anthony Johnson
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul... ...Paul Cappleman
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
... ...steve fiddes - rexel
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Quick service. Good value for money. Would recommend.... ...Ian Taylor
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more reviews... |
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