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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH.... ...Ernest Scott Smith
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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The toilet seat was of top quality and delivered promptly. I shall deal with you again !... ...Prof Maurice Shutler
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards... ...Gordon macleod
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Very efficient service! Delivery was made day after order was placed - Brilliant!... ...DONNA JENKINS
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Order recieved... ...Colin scarffe
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ... ...mr t j weeks
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot... ...Dermot Wright
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Everything was very proffessional and as expected. Thanks... ...Colin Brocklebank
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish... ...Mr K Advani
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