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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth....
...terry johnston
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Excellent service . Product arrived on the stated day....
...PETER THOMSON - PETER THOMSON
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ...
...Christine
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill...
...Gillian Reeves - Ms
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again....
...LORRAINEJACKSON - ROSE INTERIORS LTD
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Excellent service...
...basingstoke hospital bnhft
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making....
...Graham SMALLER
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Entirely satisfied with your service - many thanks....
...Simon Ward
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