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Thankyou for your product which I was very pleased with
Regards
Judith... ...Judith Harkus-Jeffries
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Excellent service, thank you, will use again.... ...Grace Sturman - Country Cast Baths Limited
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Excellent service with plenty of emails to keep you in the loop regards what you purchased.... ...Robert Edge
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job... ...Geoffrey Taylor
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay... ...Harsha Jayamanne
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Christine
I picked up my parts today, thank all the team for there help... ...Trevor Weavers
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ... ...Mrs A J Rippingale
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no problems at all, excellent communication will gladly use your company again.... ...bas services
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.... ...Fiona Laing
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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