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Kept informed all the time, correct item delivered on time and a good price. Thank you...
...Gary Grant
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Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual. ...
...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...
...Lisa Foley
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated....
... Paul
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased....
...Mrs V Harris
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!...
...Philip Gould
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated....
...Vigo Software Ltd
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service....
...John R Thomas
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones....
...David McCombe - Mr
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Prompt and efficient service. Goods exactly as described.
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...Patrick Squire
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