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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9...
...Mark Bradley
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Thank you for the quick service....
...Keith N Eyre
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Thanks a lot!
Today we received our order.
Regards,
Gunay Yusifova...
...Akbarov Zaur
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after a minor disagreement, the service was very impressive...
...geoff - GB SERVICES UK LTD
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I would have liked the part quicker but in all very good. Kept me informed all the way...
...Martin Burke
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good experiance part arrived on time when they said it would. I was not in!! popped to shops for 10 mins!! but very helpful driver called me and arranged to leave it with neighbour. ...
...Kenneth Hill - HSE Solutions
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Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again...
...Craig Turner
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Excellent service could not be better thankyou for all your help
Highly
recomended...
...sheila gale - bobs seafood
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Efficient ordering and delivery thanks...
...Jackie McQuiston
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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