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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Fantastic service! great value. Many thanks....
...Theresa Stephenson
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Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars...
...Seven Dials Club
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sent photographs of parts required to support today hope they recieved them awaiting your response...
...rosita scales
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Competitive price and very prompt delivery.
Very pleased with the whole deal...
...Roy Broomfield
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!...
...Brian Radbone
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Excellent advice, followed by very quick delivery. ...
...Val Robson
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Excellent service, superfast delivery, would use mytub again without hesitation.
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...Mr Philip Rose
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ...
...David Mundy
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Good service no problems...thank you.
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...clive boulton
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