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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ... ...Lisa Foley
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
... ...Mrs Daphne Payne
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.... ...Philip Taylor
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation... ...Jonathan Mosse Renovations
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
... ...Peter Woffenden
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine.... ...BRIDGET GRAVES
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.... ...michael dennis
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Competitive prices, good communication though delivery time was longer than initially expected.... ...europarts eng
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you... ...Neil
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ... ...a c johnson
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more reviews... |
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