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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account....
...Catherine Clark
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Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
Brendan Weir ...
...Brendan Weir
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
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excellent service, excellent price.
delivery date as stated
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...M OBRIEN
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Great service! Item was despatched quickly and received in perfect condition.
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...Tim Mobbs
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ...
...Keith Nolloth - Keith Nolloth Garden
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Good communication. Appreciated....
...George Brown
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...
...Peter Hooper
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ...
...Stefano Bittante
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