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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...
...Stewart McGrath
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Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again...
...Craig Turner
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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Excellent service would do Buissness again. ...
...Noel Magill
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Good customer service. Good communication, would definitely use again. Thanks...
...Angela Brehaut
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Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than £25, much cheaper than the £900 we feared! Would highly recommend and definitely use again, thank you!...
...J Nixon
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I received the item rather late, but it arrived in good condition intact....
...ZUBER MATIN
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product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen...
...STEPHEN BROWN
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product...
...Matt Quinn
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more reviews... |
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