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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.... ...Mrs E Andrews
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Excellent service. Highly recommended. Thank you... ...Jason Webb
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Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time. ... ...Machiko Watanabe
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Item received in good condition but item described was not what I received. I am still waiting for confirmation as to whether this can be returned and the cost for doing this!!! Please contact me on 020 7924 3650.
Many thanks
Lynn Ford... ...Building
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine.... ...John Thompson
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Fast service - all OK - Thanks a lot.... ...RAYMOND GLENN NASSEY
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Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub... ...Parker Properties
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Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you... ...M.Kinnear - A.Kinnear
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig... ...Dr Iain McQueen
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.... ...Alastair Onesti
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more reviews... |
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