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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...
...jon diver
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend....
...Magid El-Amin
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Excellent service, communication and delivery.
First class and will recommend to others....
...Stephen Shuttleworth
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Very good!...
...EPD Singapore Services Pte. Ltd.
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Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service.........
...Steven Wheeler
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Just fitted items and work great - mytub cheapest on web that i could find thanks....
...Neil Morris
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Excellent service - arrived very promptly. ...
...Carole Richardson - Chichester College
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
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...Stewart Anderton
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