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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
Pat... ...Patrick Boyle
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I could ask for no more !
Thank you... ...MIKE DEVAS
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Hi..
I received my order nextday,,: thank you.... ...arkersel
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff... ...cliff mills
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ... ...Lisa Ryan
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Order was delivered on time and I was accurately kept informed.... ...Barrs Hill School
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again... ...James A Cooper
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Exactly as ordered... ...Richard J Dejewski
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
... ...james wolstencroft - j wolstensroft
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more reviews... |
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