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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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Excelent service will shop with them again...
...Stephen Paul James
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No complaints very good efficient service....
...stephen leate
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very quick a bit expensive for such a small ttem but good service...
...d.daniels
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Great item at a great price, Delivery time could be improved....
...Roger Bushnell
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Many thanks for a prompt delivery and responce to miss order...
...Nottinghamshire Fire
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...
...Paul Wheeler
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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Competitive pricing, free and timely delivery.Fuss free....
...Patrick Howley
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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