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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME... ...Ibis Shepherds Bush
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Excellent Price, Next day delivery, Easy to follow ordering, Very Pleased. Regards Chris... ...Chris Leigh Catalent Pharma Solutions
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran... ...Mrs Brenda Hurran
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excellent price quick delivery time... ...JAMES MORLEY
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ... ...Mike Aiken
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done.... ...Boyd Coughlan Ltd
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NIce fast turnaround and quick delivery... ...Lee Batehup
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.... ...Mike Walton Property Maintenance
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