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Exceptionally efficient : web site order to delivery...
...AlixPartners Ltd
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub...
...Mr David John Fallon
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Very good service...
...Flair Developments Ltd
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Great service thanks...
...Daran Joshi
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The service and communication was excellent and your web site was easy to use. Many thanks....
...Nick Gibson
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you....
...David E Wright
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excellent service!! like the way you kept me continuously informed all the way ...
...ANDREW JONES
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Nice friendly service, with regular updates.
Regards,
Mark ...
...MARKABRAHAM
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We have received the order thank you and all looks satisfactory....
...Ray P Jones
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more reviews... |
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