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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ...
...John Newall
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us....
...Paul
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company....
...Simon Morris
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
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...paul
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered....
...Samuel Marsden
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Good price, good service - delivery on time and good communication....
...Pauleen Blampied
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again....
...David Wills
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