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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
... ...r.e.underwood
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given.... ...Anthony Kendrick
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Thank you
Please do not send anymore emails... ...John McMullen
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ... ...Peter Keen
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Order received on time. Great customer service. Thanks again!... ...Stephen Hanmer
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many thanks, good price for part, good delivery, good communication, would buy from you again
... ...paul rushton
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Goods arrived promptly well packaged and as ordered - thank you... ...Philip Skelton
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Hi..
I received my order nextday,,: thank you.... ...arkersel
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Thank you,excellent service and communication :... ...Nick Forrester
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more reviews... |
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