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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Dear Sir
Exrtemely happy with your service. A delivery date was given, the delivery was made on that date, the driver was very courteous and friendly. All requested items were delivered.
I would use your service again and certainly recommend it.
Regards
Allan Stevenson...
...Allan Stevenson
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Kept up to date with progress of order throughout and very competitive price plus great service....
...Richard Forder
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you...
...Nick Mooney
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Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
5*
Keith...
...Keith Hughes
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slight problem sorted out superfast...
...Anthony Vance
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ...........
...Andy Earl - Rg Group
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you....
...Stephen Watts
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships...
...G Reynolds
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Replacement gas fire coals arrived well packaged, exactly as described and a day earlier than the three day delivery forecast time. Will definitely visit MyTub again for other products when required. Rating excellent...
...Kelvin Watson
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