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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Thanks Sophie
Brilliant service. I will use your company again. ...
... J E Hubbard
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Great service and wonderful communications. Fast and free delivery....
...David Jackson-Hulme
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slight problem sorted out superfast...
...Anthony Vance
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Good God its here already. You guys dont mess about do you..Thank you for helping me provide a fast response to clients.
Arden Gas Services....
...Arden Gas Services
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Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises....
...Shirley Keen
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Received our order promptly and as described. Delivery was made on the date promised....
...Brian Hoar
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Very good service
Good Product
Also very good customer services,
Thank you
...
...Praful Ratanshi
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!...
...Philip Purves
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Swift delivery of the required item, many thanks. ...
...Chris Bell - Green Combined Power Ltd
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