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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.... ...Gavin Williams
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Excellent service for a part that couldnt be sourced anywhere else.
... ...Janet Davis
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Excellent service - very quick delivery, & parts just right. Thanks very much!... ...Simon Whiting
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob... ...Robert Davis
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !... ...Dennis Underwood
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton... ...Kenton May
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier.... ...Andrew Nangle
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Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits... ...Mike Maynard
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George... ...George Dickey
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more reviews... |
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