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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Super prices! delivery very quick, thanks. Will remember you, your in my favourites...
...J Nedly
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Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh ,...
...Mrs P Marsh
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...
...Alan Downie
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Pretty slow delivery...
...Peter Lythgoe
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received without a problem and thanks for prompt service....
...Brian Behrman
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you....
...M Purdy
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Good customer support. Item delivered as per your instructions. Thank you....
...JENNIFER HARRIS
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy....
...David Johnstone
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mytub was the only company to stock the top quality part I needed. Thank goodness to mytub. Website easy to order from and delivery very quick and sent via a very good trustworthy courier. Would definitely recommend to others. ...
...P Masters
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more reviews... |
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