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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ... ...Stephen Gomersall
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ... ...Mike Aiken
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excellent service thankyou... ...ANNE CROWNSHAW
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Happy with product - took a long time to arrive, but ok in the end... ...Graham Dashfield
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My package arrived safely. Thank you for an excellent customer service. ... ...john smith
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Excellent service with good communication about delivery date. Will deal with again happily ... ...David Lucken
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.... ...Mr Clifford Hart
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd... ...Philip Tancell - JP Heating Installations Ltd
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again.... ...Robert Kirk
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more reviews... |
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