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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product... ...Dr Hans-Georg Wagner
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Unit has arrived.
But slow delivery.... ...Richard Pearson - Above
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ... ...Allen Smith
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!... ...Dave
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.... ...michael shearing
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush.... ...Robin Turner
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
... ...Kevin Hill
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around.... ...Debbie Hoole
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.... ...Paul Anthony
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.... ...Ian Rae
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