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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ... ...Philip Ford
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No problems at all, kept me informed and delivered when you promised... ...Rod Henderson
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Excellent Service... ...MHG Heating Ltd
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.... ...Delia Jallands
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ... ...RAE HALDENBY
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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good communication and goods as expected... ...St Monica Trust
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Very pleased with the service and delivery. Everyone I dealt with was very helpful.... ...Rob Gibson
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Order received promptly. Customer service excellent.... ...Susan Broadbent
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
... ...Jim Gardiner
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more reviews... |
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