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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
... ...Lesley
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Thanks for your help with my order. One or two hiccups but very professional service. 1010.... ...John Beasley - Land Management Ltd
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells.... ...Kenneth Wells
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Fast delivery at a low price.
I would recommend your company, thanks.... ...Alan J. Massey
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Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
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Hello
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
Regards
MyTub... ...Richard Midmer
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Hi got order okay and we are fitting parts this week. Thank you for prompt service... ...Muriel Douglas - Morland
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ... ...ALLAN BRISTOW
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First Class Service!!!!!!!!!!
Thank you.... ...Kevin Meayers
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !... ...Claire Greengrass
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more reviews... |
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