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Excellent and reliable service.... ...Edinburgh Marriott Hotel
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you.... ...A C Shortland Webb
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Delivery date well communicated and delivered as promised. Excellent service.... ...Kieren Tucker
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Service was excellent, thank you.... ...david stock
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ... ...Jennifer Chan
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
... ...Marianne Tissandier
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ... ...Dermot Heron
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ... ...Paul Kernan
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Very pleased with service... ...Michael Claydon
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