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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Hi got order okay and we are fitting parts this week. Thank you for prompt service...
...Muriel Douglas - Morland
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you...
...Patrick Squire
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Excellent communication so i could keep my customer upto date...
...dan morgan
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date....
...Hitachi Automotive Systems Ltd
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Order arrived on time as promised. Very helpful staff. Excellent service....
...D.A.Tomlinson
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corrrect part arrived on time, thx...
...H W Gravell
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson....
...John A Paterson
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Parts arrived quickly and well packaged, fitted in minutes great service. ...
...Smithfield Murray Ltd
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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more reviews... |
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