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Kept up to date with progress of order throughout and very competitive price plus great service....
...Richard Forder
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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very good service. mailed on sunday to ask how long to get part.mail reply early monday morning.ordered 10.00am monday and delivered to door tuesday 2.00pm.it was only a knob for a gas fire but postage was cheaper than other sites.can only recomend site....
...mr frank beazer
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I ordered a Twyford Barbican basin from mytub because I love this piece and I could not find it here in France.
Mytub was the only company on the web to take international orders so the choice was made.
In a matter of ten days my twyford basin had arrived, in perfect condition because it was packaged extremely well in bubblewrap and wood casing.
These guys are real pros, they also kept me informed with updates to my order pretty much everyday...
If I ever need other pieces I need that I cant find close to home I will go with Mytub again, no hesitation!
Thanks
...
...Nicolas Berny
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Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again. ...
...BDP
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
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...Fiona
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Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !!...
...ian parramore
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend...
...The Old Bungalow Guest house
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP...
...Rod Peto
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall...
...John McDougall - Safehinge
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more reviews... |
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