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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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small problem over the product description but was sorted out quickly
good service ... ...mark whittam - climate control support limited
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Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks. ... ...Fran Livingstone
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Friendly and helpful staff. Parcel arrived on time as promised IPP... ...Philip Hembrow
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No problems with purchase would use again and would certainly recommend... ...james mclean
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,... ...Shane Jenner
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!... ...Michael Healy
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Good service. Completely satisfied.... ...Peter Ellis
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.... ...Lawrence
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David... ...Biznet
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more reviews... |
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