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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object... ...robert sexton
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
... ...Peter Woffenden
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Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with ... ...Denis McLaughlan
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Received thank you albeit longer than expected.... ...Keith Foster
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Good selection of products. I just needed a simple replacement toilet pan for one of my buy to let properties. Very competitive pricing and free delivery! Excellent. My order was swiftly confirmed and I received it 3 days later. Will definitely use this company again - really good.... ...Mrs J Clydesdale
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though... ...Peter Durrant
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Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃... ...Mrs D Small
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
... ...mark jameson
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.... ...Mike Walton Property Maintenance
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