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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again....
...Bernadette Scragg
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Excellent service with very helpful staff...
...Melvin Hubbard
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Excellent service.
Free delivery
Hassle free...
...D Bailey
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!...
...Cameron McDowall
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Fantastic service.......rare in this day and age, Thank you...
...Lynda
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The tap cartridge was exactly what I wanted and cured the leak....
...Christopher John Cole
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Thank you, for your super fast and great service. ...
...Inayat Khan
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Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards...
...Colin Forsyth
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Goods received in good order but not in the 2 days originally promised. 5 out of 10...
...Dacefield Services Ltd
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