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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!...
...Duncan Alexander
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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Replacement part delivered in a few days fitted no problems...
...David Gadd
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Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others....
...Anthony Johnson
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
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...john smye
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good product very good service would buy from you again...
...Mr J Neave
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!...
...George M Bish
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Very good and efficient service. Thank you. ...
...Werner Stroud
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