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Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃... ...Mrs D Small
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature.... ...colin moore
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Easy to use web site and prompt delivery. Will use again... ...Sandra Coxell
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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Good communications and excellent service again.... ...Caroline Steel
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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended.... ...Zara Hazzard
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ... ...Martin Land
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Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
... ...Mrs Karen Simcoe
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Great service at reasonable price. ... ...Colin Mendelowitz - CJMPM Limited
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
... ...Anthony Liverpool
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