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Excellent service. I ordered the wrong part and they took it back without any problem....
...Chris Moyler - C&S Building Services
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First Class Service!!!!!!!!!!
Thank you....
...Kevin Meayers
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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Service very good, but a timed delivery search would be an advantage....
...Trevor LeeSmith
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Very pleased with your swift delivery and updates of my orders progress. Have fitted the part as a repair on my clients swimming pool dehumidifier. The client was pleased with the speed of repair. Many thanks....
...Airwaves Engineering Service
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you...
...Patrick Squire
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Excellent service throughout. Will definitely use again. ...
...Alan Carrington
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment....
...Anne Pritchard
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