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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days... ...L Turnbull
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you.... ...Stonebond Properties
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future.... ...Vivek Joshi - Suprimo Products
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Fast,efficient service. Many thanks.... ...Steve Driscoll
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
... ...Terry Hobbs
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!... ...Jim Miller
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All is ok, the delivery cost is a little high.... ...Chan Wai Yin - William
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A really great service. Very competitive price, and quickly delivered.... ...Nathan Kemp
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you... ...Justin Thorner
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more reviews... |
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