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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings... ...Adele Hemmings
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ... ...John Newall
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Thanks - very fast service with friendly and helpful staff... ...Andy Phipps
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Excellent service and communication throughout the process of the order... ...Kirsty Ellis
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All good. Arrived when promised and was the best price we could find.
... ...chris daw
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Very easy to order, fast delivery and very clear information throughout.... ...nationwide platforms
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ... ...MRS ALISON SMITH
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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Thank you for the immediate response. Goods received as expected.... ...Nigel Williams
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