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excellent service
...
...SANGSTER ELECTRICAL
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Recomended Seller
Excellent Service, Item as described with speedy delivery.
Thanks...
...Colin Bird
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FIVE STAR CUSTOMER SERVICE PROVIDED...
...phil pritchard
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...
...Alex Morton
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks....
...m b eales
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Products were received quickly and I was informed of the order status every step of the way...
...Despina Fletcher - Vale of Aylesbury Housing Trust
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,...
...Shane Jenner
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excelent service.....
...Nick Covill
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