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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!... ...Alex Docherty
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Tanks for your help. I have been trying to track down the correct part for some time.... ...Ian Clark
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Great feedback and prompt delivery.... ...Allan BC Duffus
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ... ...Mike Edwards
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Item arrived the next day , great service !!... ...Paul James
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Very good communication. Delivery worked a treat. Excellent service.... ...Sharon Harton
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.... ...Martyn Pavier
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Many thanks for your help Little known Ideal Standard part was traced for me successfully.... ...John G
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated.... ...MR MIKE BUTLER
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slight problem sorted out superfast... ...Anthony Vance
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more reviews... |
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