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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette...
...Jennette Bradbury
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Good communication and prompt delivery. Product as described. Would do business again. ...
...Martin CLARIDGE
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...
...Mitzi Norrevang
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new....
...Michael Sandison
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good service, friendly staff ...
...edward newell
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012...
...Robert Palmer
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you....
...Christine A McCready
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At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
Martin....
...martin brownjohn - MSJ Maintenance
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A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
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...Tracey Edwards-hope.
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