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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.... ...C J HARKER
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty... ...Mary Cotty
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Delivered as advised... ...Andy Reed
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered.... ...Carol Mackenzie
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Excellent service really efficient will use you again. Neil ... ...Neil Purdue
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future.... ...Shirley Tilbrook - C. Tilbrook
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended.... ...MR RAYMOND C CLARKE
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks... ...Steve OShea Harefield Manor
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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much!... ...Nirmal Aujla
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more reviews... |
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