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I was very pleased that you managed to source a limited product, when you did not have stock.... ...Mr Brian Humphreys
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.... ...Michael Sandison
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG... ...Graham Griffiths
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful.... ...Nicholas Warner
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Liked the website. Knew the part I was ordering would be the correct one. Liked the price and liked the speed of delivery. I would recommend you and will use you again. Thanks.... ...geoffrey mcknight
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay... ...Adrian Stevens - Adrian Stevens Plumbing
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service.... ...Natsanet Mehari Haile - Focal Point General Trading LLC
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Best price, quick delivery witch earlier notice by e-mail,very well packed.Im going to order again soon.Thank You for excellent service!... ...MACIEK SZLEGIELMILCH - BKWSU GLOBAL RETREAT CENTRE
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Excellent service throughout.... ...David Fursland
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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo... ...Ms Gavin
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