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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
... ...Mick Malone
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couldnt have been easier or better - well done.... ...alan thompson
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave... ...David Andrew Nichols
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.... ...John Carnall
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed!... ...David Tong
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi... ...Tim Amery Limited
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All OK thank you.... ...Philip Gasson
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product... ...Matt Quinn
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Great service and great price many thanks... ...Peter Stannard
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Order received as stated and no problem with the good service ,
many thanks George Watsn... ...Watson Alarms
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more reviews... |
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