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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub.... ...Jenny Ball
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ... ...james crickmore
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Good products and good service.... ...Bruce Bennett
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant... ...Robert East
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Good service in ordering and delivery
Thanks... ...A Canning - ADC Joinery Dungiven
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Good website and good communication - Delivery came on time - Packing could have been better as its a delicate bath panel and it was only padded at both ends but the edge, top and bottom, wasnt protected and there is slight damage a dent along the top but luckily it does not show when fitted, as long as it doesnt make the bath panel susceptible to cracking at a later stage.... ...Douglas Martin
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You.... ...Mr C P Ryan
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Once again, very satisfied with cost, service & communication. Many thanks.... ...M.E. Williams
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Service could not be bettered.
Next day delivery .
Product lookes good but not yet installed.
Website good, easy to follow.
I would recommend "My TUB" to aynone.... ...John J Harris
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more reviews... |
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