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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.... ...Colin Crow
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company... ...Dave Turner
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!... ...Jeremy Finch
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.... ...andrew Long
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Quick delivery and at a good price ... ...Calum Stringer
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott... ...W. K. Scott
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ... ...ANTHONY NASH
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Many thanks for an excellent service and very efficient customer relations.... ...David Calder
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1st class service thanks... ...chris martin
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Very happy. Everything came as ordered, well packaged and very prompt. Prices also very good, we will definately use this company again. Also, website well organised and easy to navigate. 1010... ...Temple Hotel Ltd
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more reviews... |
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