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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one....
...Julius Ross
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Item arrived on time and correct. Very efficient and would use Mytub again....
...Owen Catchpole
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...
...Harrogate Glass Company
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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excellent price and speed of service. very impressed...
...THOMAS SOUTH
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Great price, fast delivery, an excellent service all round. Thanks
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...John Mann
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Excellent overseas service. Quick and helpful.
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...Mike Enns - Aurora Geosciences
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Very good service, kept updated re: order, goods fit perfectly! Thank you....
...Caroline Steel
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future....
...John Carnall
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Excellent service, part received within 2 days. Many thanks...
...Kenneth Swinton
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